Guarantees
-
Customer Service
At 012-319 9003 from Monday to Thursday from 9:30 a.m. to 5 p.m.
-
Free Delivery
From RM150 of purchase
-
Secure payment
Interest-free
-
99% of you
are satisfied
-
Back
Within 14 days
-
A gift offered
From RM100 purchase
IS A PROUD MALAYSIAN BRAND
FAQs
Is this product guaranteed to be effective?
The effectiveness of 'Dudooi Sleep Spray' may vary from person to person, as individual results depend on personal factors.
How long does shipping take?
Shipping typically takes [3-5 business days] to reach your destination. This may vary depending on your location and current conditions. You will receive a notification with tracking information once your order has been shipped.
What is your return policy?
We offer a money-back guarantee within 14 days of purchase. If you’re not satisfied with your product, please contact us for return instructions, and we will process your refund once the product is returned in its original condition.
What if I make a mistake when placing my order?
If you notice a mistake in your order, please contact us as soon as possible at +6012-319 9003. If your order has not yet been processed or shipped, we will do our best to correct the error.
Can I change my order after payment?
Changes can be made if your order has not yet been processed or shipped. Contact us immediately for any modifications. Once the order is shipped, no changes can be made, but you can return it and place a new order.
What should I do if I receive a damaged or incorrect product?
We apologize for any inconvenience. If you receive a damaged or incorrect product, please contact us within 3 days of receiving your order with a photo of the issue. We will arrange for a replacement or refund.
How can I cancel my order?
Orders can be canceled if they have not yet been processed or shipped. Contact us immediately to cancel your order. If the order has been shipped, you can return it once received for a refund.
Are there any shipping costs?
Shipping costs are calculated based on your location and the weight of your order. The total shipping cost will be displayed during checkout before you complete your purchase.
How do I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use the link provided to track your order’s status.
Can I change the shipping address after placing an order?
If your order has not yet been processed, you can change the shipping address by contacting us immediately. Once the order is shipped, we cannot change the shipping address.